Billing Policy

Last updated: November 2026

Accepted payment methods

We accept the payment methods shown at checkout. Payments are processed securely by our payment providers; we never see or store your full card number.

When you are charged

Your payment is taken when you place your order, including for pre-orders.

Currency and taxes

All prices are in U.S. dollars (USD). Applicable sales tax is shown at checkout before you pay. There are no hidden fees.

Order limits and cancellations

We may limit or cancel quantities per person, household, account, payment card or address, especially on high-demand releases. If we cancel or change your order, we will email you and refund any amount charged to your original payment method.

Billing questions

If you see a charge you do not recognize, contact us before contacting your bank and we will help right away.

Contact us

TCG Colector
796 Parkway Plaza, Y019
El Cajon, CA 92020
United States

Email: contact@tcgcolector.shop
Phone: +1 (505) 646-7169

Business hours: Monday – Saturday, 9:00 AM – 10:00 PM Pacific Time. Closed Sunday.