Privacy Policy
Last updated: November 2026
This policy explains what personal information TCG Colector collects when you visit tcgcolector.shop or buy from us, how we use it and your choices.
Information we collect
- Order information: name, shipping and billing address, email, phone number and order details.
- Payment information: processed directly by our payment providers. We do not store your full card number.
- Account information: if you create an account, your login details and order history.
- Newsletter: your email address if you subscribe.
- Device and usage data: IP address, browser type and pages viewed, collected through cookies and similar technologies.
How we use it
- To process, ship and support your orders
- To send order confirmations, shipping updates and replies to your messages
- To send marketing emails if you subscribed (you can unsubscribe at any time)
- To prevent fraud and keep the website secure
- To understand how our website is used and improve it
Who we share it with
We share information only with service providers that help us run the store — such as our website host, payment processors, shipping carriers, email services and analytics or advertising tools (for example Google). We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember your preferences, and measure site traffic and advertising. You can block or delete cookies in your browser settings; some parts of the store may not work without them.
Data retention and security
We keep order records as long as needed for accounting, tax and legal purposes. We use secure (HTTPS) connections and limit access to personal data.
Your rights (including California residents)
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it, and you may opt out of marketing emails at any time. California residents have these rights under the California Consumer Privacy Act (CCPA). We will not discriminate against you for using them. To make a request, email contact@tcgcolector.shop.
Children
Our store is not directed to children under 13 and we do not knowingly collect their personal information.
Changes
We may update this policy and will post the new version on this page.
Contact us
TCG Colector
796 Parkway Plaza, Y019
El Cajon, CA 92020
United States
Email: contact@tcgcolector.shop
Phone: +1 (505) 646-7169
Business hours: Monday – Saturday, 9:00 AM – 10:00 PM Pacific Time. Closed Sunday.